Get instantenaneous credit to complete an online puchase
under the best terms according to your credit profile
Who is credex?
credex is a real time decision engine that helps consumers obtain instant credit from numerous financing sources when making a purchase online at a participating merchants' website.
Why does credex ask for the last 4 digits of my Social Security Number?
credex's patented and state of the art technology, allows us to identify, verify and refer you the applicant, to the appropriate credex participating credit issuer. This is done solely by receiving the information that you provided to the merchant (such as name and address) at the time of your purchase, along with obtaining from you the last four digits of your social security number only. This allows you to feel safe while making a purchase online and applying for credit at the same time.
Will this show as an inquiry on my credit report?
Yes. In order to secure credit by a lender on your behalf, credex verifies your credit information, through the credit bureaus among many other data points. This verification will therefore appear as an inquiry by "credex" on your credit report.
How can I get this removed from my credit report?
The credit inquiries are automatically removed after 24 months.
Do you store any personal information or my credit history?
No. We do not store any of this information. It is used only to verify your identity and credit profile at the time of application.
If you don't store my info, who does?
Why was my loan/credit offer not approved?
Although a high percentage of requests are approved, credex cannot guarantee approvals of all requests. Each of our lenders has their own underwriting criteria and we may not have one available to service your needs at this time. There is also a chance that information was entered incorrectly.
What was the reason, (piece of information) on my credit report which caused me to be declined?
Unfortunately due to the Privacy Laws we are not able to access this information. You can contact one of the Credit Bureaus listed on the FCRA decline letter/email you would have received stating that an offer of credit was not available to you at this time due to some issue with your current credit status or information that was not able to be confirmed. You can also contact the lender/bank directly.
How can I reapply?
You can go back to the merchant's web store and try your transaction once again, be sure to spell out everything and enter information correctly.
Why do you ask questions such as if I rent or own a home? Annual Salary? Last 4 digits of SSN?Obtaining this information allows the lender to quickly make a decision within their underwriting policies and determine what amount they are able to offer you to complete your purchase.
Who are the lenders?
credex participating lenders range from private lenders/banks to large financial institutions. If you qualify they may offer you an instant loan enabling you to pay for your purchase.If you chose to accept the offered loan you will have an obligation to that particular bank or lender for repayment. You will find out the name of the lender for which you have been pre-qualified when you are presented with an offer.
What are the credex terms that I am required to agree to?
When seeking a loan or credit to make your purchase through credex, you must provide certain pieces of information and then expressly "agree" to the Terms and Conditions provided at the time of your application. This grants us the right to seek credit on your behalf. You can review these terms and conditions
How do I get in touch with my lender or bank?
You can call them at the Toll Free number provided to you in your email correspondence from the issuing lender, or you can call our customer service line at 1-855-CREDEX7 and we will be happy to provide the information to you.
I made a purchase and used credit/loan from one of credex's participating lenders. Now I want to cancel/return item. What should I do?
First you need to contact the merchant you purchased the item or service from; they will be able to better assist you. In the event that you are not be able to arrive to a resolution with the merchant, only then should you contact the credit issuer and ask for procedures on how to start an investigation.